Terms and Conditions

These Terms and Conditions govern your use of our website, products, and IT services, including laptop & desktop repair, printer solutions, cloud services, network design, and cybersecurity solutions.

By using our website or services, you accept these terms in full. If you do not agree, please do not use our services.

• We offer IT support, hardware and software repair, and consultancy services.
• All service requests are subject to availability, technical assessment, and feasibility.
• We reserve the right to refuse service if the issue falls beyond our expertise or violates our policies.

By using our services, you agree to:

• Provide accurate and complete information for service requests.
• Maintain regular data backups before availing of any repair or maintenance service.
• Use our services lawfully and ethically without violating any third-party rights.

• All payments must be made in full before or upon completion of services.
• Prices for services may vary and are subject to change without prior notice.
• We do not offer refunds on completed services unless specified under our refund policy.

• Certain repairs or services may include a limited warranty, but this does not cover misuse, accidental damage, or third-party tampering.
• We do not guarantee permanent fixes for all IT issues, as outcomes depend on hardware/software conditions.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Our website may include links to third-party websites or services for additional information. These links are provided for convenience only, and we do not endorse or take responsibility for their content, policies, or security.

Your use of our services is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.

By using our website, you consent to our data collection and usage practices as outlined in our Privacy Policy.

You agree NOT to:

• Engage in fraudulent or unlawful activities using our website or services.
• Disrupt, harm, or compromise our network, security, or operations.
• Copy, reproduce, or distribute our content without permission.

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our services constitutes your acceptance of the revised terms.

For any questions or concerns about these Terms and Conditions, please contact us at info@ozsolutions.pro